Green SM Driver Referral Program

Terms and Conditions, United States

For the Referrer (Driver)

Summary

Thank you for inviting riders to Green SM. For each new rider who signs up with your referral code and completes their first trip, you earn a referral reward.

• You earn a reward of USD 10 for each valid referral.
• A valid referral is a new rider who signs up with your code in the United States and completes a qualifying first trip. Green SM verifies each referral before it is rewarded.
• A new rider is someone who has never previously held a Green SM account. Green SM may verify eligibility using reasonable and proportionate checks, including phone numbers, email addresses and device identifiers. The use of an identifier previously associated with another account will not automatically disqualify a person where they can reasonably demonstrate that they are a different individual.
• A first trip qualifies when it is a ride-hailing trip booked through the Green SM app, successfully completed and paid in full, not canceled, not fully refunded, not paid through Corporate Billing, with a fare of at least USD 8 before any discount, and completed while the Program is running. Only the Referee’s first completed trip counts; if it does not meet these conditions, no reward is earned.
• You can earn rewards for a maximum of 25 valid referrals per pay period. Referrals exceeding this limit will not be rewarded.
• Rewards are verified and reconciled before payment (within 30 days after the Referee’s qualifying first trip) and are paid through payroll in the next regular pay period after verification, subject to applicable tax withholding. Referral rewards are additional to your wages and do not affect your existing employment entitlements. Rewards that have been earned and verified remain payable if your employment ends.
• Where Green SM has reasonable grounds to suspect fraud or misuse, it may temporarily withhold disputed referral rewards pending reasonable investigation, which will be completed within 30 days, and will pay any undisputed rewards on the normal schedule. Any decision to cancel or recover rewards or restrict participation will be proportionate, based on the available evidence and subject to applicable law. Participants will be informed of the reasons and may request an individual review of the decision.
• The Program runs from October 27, 2026 until December 31, 2026, unless Green SM announces an extension through its official driver communication channels. Green SM will provide at least 14 days’ notice before ending the Program early or introducing changes that reduce referral rewards, except where immediate action is legally required. Rewards already validly earned will remain payable. A reward is earned only if the Referee’s qualifying first trip is completed before the Program ends. If the Program ends, no reward will be earned for a qualifying first trip completed after the end date, even if the Referee signed up with your code before that date.

Full Terms and Conditions

1. Organizer

1.1 The Driver Referral Program (the “Program”) is operated by Green SM in the United States (“Green SM”, “we”). By participating, you agree to these Terms and Conditions, which apply together with your employment agreement and the relevant Green SM policies. In the event of any conflict, mandatory applicable law and your contractual employment rights shall prevail.

1.2 If a specific campaign has additional conditions, they will be shown in the app together with the campaign.

2. Who can take part

2.1 To participate as a referrer (“Referrer”), you must be at least 18 years old, be an active Green SM driver employed by Green SM as a W-2 employee, and have a Green SM account in your own name with an issued referral code. Participation is voluntary and does not create any obligation to obtain referrals or affect your existing employment rights.

2.2 Each person may use only one Green SM account to take part in the Program.

2.3 Drivers take part only in this Program. A referral made with your code is rewarded only under these terms and not under the Rider Referral Program.

3. Who can be referred

3.1 The person who signs up with your referral code (“Referee”) must be at least 18 years old and a new rider. A new rider is someone who has never previously held a Green SM account. Green SM may verify eligibility using reasonable and proportionate checks, including phone numbers, email addresses and device identifiers. However, the use of an identifier previously associated with another account shall not automatically disqualify a person where they can reasonably demonstrate that they are a different individual. Green SM may reject a referral where there is sufficient evidence of duplicate accounts, fraud or misuse. The Referee may request an individual review of an eligibility decision.

3.2 The Referrer and the Referee must both be registered in the United States, and the Referee’s qualifying first trip must be completed in the United States.

3.3 A referral is not valid if the Referee is the same person as the Referrer, if the Referee’s account shares a device, phone number, email address or payment method with the Referrer’s accounts, or if the Referee has more than one account. Where an identifier is shared, the referral will not be treated as invalid under this clause if the Referee can reasonably demonstrate that they are a different individual from the Referrer (for example, a family member or housemate who shares a device or payment method).

3.4 Green SM may carry out reasonable checks to confirm these conditions.

4. Rewards

4.1 You earn a reward of USD 10 for each valid referral. A referral is valid when the Referee meets clause 3, completes a qualifying first trip, and Green SM has verified that the referral is not a duplicate.

4.2 A “qualifying first trip” is the first trip that the Referee completes within 30 days after signing up with the Referrer’s code, and that:

(a) is a ride-hailing trip booked through the Green SM app;

(b) has been finished and the amount due has been paid in full;

(c) was not canceled during the trip and has not been fully refunded;

(d) was not paid with Corporate Billing;

(e) was completed while the Program is running (a trip completed after the Program has ended does not qualify, even if it falls within the time limit in this clause 4.2); and

(f) has a fare of at least USD 8 before any discount.

4.3 The reward period for applying the limit is the pay period under Green SM’s regular payroll schedule. A valid referral is counted in the pay period in which the Referee completes the qualifying first trip.

4.4 Participants may earn rewards for a maximum of 25 valid referrals per pay period. Referrals exceeding this limit will not be rewarded.

4.5 Only the Referee’s first completed trip is assessed under clause 4.2. If that trip does not meet these conditions, the referral is not valid and no reward will be earned, even if the Referee takes further trips.

5. Verification and payment

5.1 Rewards earned within a reward period are verified and reconciled by Green SM before each payment. Green SM will complete verification within 30 days after the Referee’s qualifying first trip, and will not delay payment of an undisputed reward because another referral is under review. You can ask about the status of a referral through the in-app Help Center.

5.2 Valid referral rewards will be processed through Green SM’s payroll and paid in the next regular pay period after verification and reconciliation, subject to applicable federal, state and local tax withholding. Referral rewards are additional to your contractual compensation and shall not replace, reduce or offset your wages or other mandatory employment entitlements. Verified rewards will be paid no later than the date required by the wage payment laws of the state in which you work. Where applicable law requires, rewards will be included in the regular rate of pay used to calculate overtime, and any resulting additional overtime pay will be paid together with the reward. Rewards that have been earned and verified remain payable if your employment ends and, where required by law, will be paid with your final wages.

5.3 If a reward has been paid in error or is subsequently determined to be invalid, Green SM may seek recovery to the extent permitted by applicable law through reimbursement, offset against future non-wage incentive payments, or other lawful recovery methods. To the extent recovery would involve a deduction from wages, Green SM will obtain any authorization required by applicable law and comply with all statutory wage deduction, wage protection, and set-off requirements. Green SM will provide the participant with notice of the reason for the correction and a reasonable opportunity to dispute the decision before recovery is implemented, except where immediate action is legally justified or permitted by law.

5.4 Rewards cannot be transferred to another person.

6. How you may share your code

6.1 Your referral code is for personal, non-commercial use. You may share it with people you know. You may not:

(a) publish the code on coupon, voucher or deal websites, or buy, sell or trade referral codes;

(b) use paid advertising, including bidding on “Green SM” or similar search terms, to promote your code;

(c) send unsolicited messages (spam) to people you do not know;

(d) offer money, gifts or other incentives to people to sign up or take trips;

(e) make false or misleading statements about Green SM or the program, or use Green SM’s logo, images or content without permission;

(f) pressure passengers to use your code, or make a trip depend on the passenger signing up.

6.2 You must follow the law, including marketing rules, when you share your code. In particular, you must: (a) clearly disclose that you receive a reward from Green SM whenever you promote your code publicly, for example on social media; (b) comply with the CAN-SPAM Act, the Telephone Consumer Protection Act and applicable state laws when you send emails or text messages, including by messaging only people who have agreed to receive them; and (c) not promote your code to a rider while a trip is in progress.

7. Fraud and abuse

7.1 Fraudulent conduct and abuse of the Program, including but not limited to creating multiple accounts, referring yourself, fake or manipulated trips, using bots or automated tools, interfering with our systems, and giving false information are not allowed.

7.2 Where Green SM has reasonable grounds to suspect fraud or misuse, it may temporarily withhold the disputed referral rewards while conducting a reasonable investigation, which Green SM will complete within 30 days unless the delay is caused by the participant, and will pay any undisputed rewards on the normal schedule. Any decision to cancel rewards, exclude a participant or take further contractual action shall be proportionate, based on the available evidence and subject to applicable law. Employment-related disciplinary measures shall be assessed separately in accordance with applicable employment law. Participants will be given a reasonable opportunity to provide an explanation before a final adverse decision is made, unless immediate protective action is necessary.

7.3 We will inform you of our decision and the reason for it. If you disagree, you can contact us through the in-app Help Center, give us any information you consider relevant and ask for a review by a member of our staff. We will reply promptly. 

8. Personal data

8.1 Green SM processes personal data necessary to administer the Program, verify referral eligibility, calculate rewards and prevent fraud in accordance with applicable U.S. federal and state privacy laws and the applicable Privacy Notice. Such processing may include referral codes, relevant trip information and account identifiers where necessary and proportionate. The Privacy Notice explains the purposes of processing, applicable retention periods, your privacy rights and any relevant automated decision-making. Where an automated tool is used in connection with a referral determination, drivers will be provided a reasonable opportunity to review, challenge, and correct information relevant to the determination. Green SM will implement reasonable administrative, technical and physical safeguards and provide access to personal data only to authorized personnel.

8.2 We will only inform you that a referral has been completed. We will not share the Referee’s name or trip details with you. You must not ask riders for personal data on our behalf.

9. Changes and termination

9.1 The Program starts on October 27, 2026 and ends on December 31, 2026, unless Green SM announces an extension before the scheduled end date through its official driver communication channels. Any extension or amendment shall not adversely affect rewards already earned under the Program.

9.2 We may change, suspend or end the Program for valid reasons, for example changes in law, misuse of the Program or changes in market conditions. We will give at least 14 days’ notice in the Driver app and/or through official Green SM driver channels before the Program ends or before changes that reduce the rewards (except where immediate action is legally required).

9.3 Rewards already earned before a change or ending remain payable. However, no reward will be earned for a qualifying first trip completed after the Program has ended, even if the Referee signed up with your code before the end date and the trip falls within the time limit in clause 4.2. We may end an individual’s participation with immediate effect if we have reasonable grounds to suspect fraud or abuse. Ending an individual’s participation does not forfeit rewards that have been validly earned and verified.

10. Governing law

10.1  These terms are governed by the laws of the State of California and applicable U.S. federal law. Employment matters remain governed by your employment agreement and applicable employment law. Your rights under laws that cannot be waived are not affected.

11. Limitation of liability

11.1    Green SM shall not be liable for any failure to participate in the Program, delay in allocating rewards or loss arising from technical failures, operational disruptions, network outages or other circumstances beyond Green SM’s reasonable control, provided that Green SM has taken reasonable measures to prevent or mitigate such circumstances. This limitation shall not apply to rewards validly earned under the Program, damage caused by gross negligence or willful misconduct, or liability that cannot lawfully be excluded or limited under applicable law.

12. Relationship between the Referrer and Green SM

12.1 The Referrer participates in the Program in their own name and has no authority, solely by virtue of participating in the Program, to enter into agreements, make representations, offer additional benefits or otherwise legally bind Green SM towards third parties, unless expressly authorized by Green SM. This provision does not affect any authority or responsibilities separately granted to the Referrer under an applicable employment agreement or other written agreement.

12.2 Participation in the Program does not entitle the Referrer to any additional referral fees, commissions, reimbursements or other Program-related compensation beyond the rewards expressly provided for in these Terms and Conditions, unless otherwise agreed in writing. This provision does not affect the Referrer’s contractual compensation, statutory employment entitlements or any other rights arising independently of the Program.

For the Referee (New Rider)

Summary

Welcome to Green SM. Sign up with a driver’s referral code and enjoy the same welcome offers that Green SM gives every new rider.

• Only available to new users aged 18 or over. You are not a new user if you have ever held a Green SM account, even if it was later deleted. An account previously registered with the same phone number, email address or device will not by itself disqualify you if you can reasonably show that you are a different person.
• The referral code must be entered while creating your account and before booking your first trip.
• You must sign up in the United States, the same country as the person who referred you, and take the trips in the United States.
• The welcome offers available to you, including their value, number of eligible trips, validity period and conditions, are shown in the Green SM app when you sign up. These offers may change over time.
• Signing up with a referral code does not give you any discount beyond the offers available to all new riders.
• Each welcome offer applies under its own conditions shown in the app, including any payment method restrictions.
• Green SM may remove a welcome offer if we have reasonable grounds to suspect abuse or fraud. You can ask us to review any decision.
• The promotion runs from October 27, 2026 until December 31, 2026, unless Green SM announces an extension through its official communication channels. Offers already validly granted will remain available until their original expiry dates, subject to the applicable fraud and misuse provisions.

Full Terms and Conditions

1. Organizer

1.1 The referral offer for new riders is operated by Green SM in the United States (“Green SM”, “we”). By signing up with a referral code, you agree to these terms and to Green SM’s general terms and conditions for the use of its services (the “General Terms”).

1.2 If a specific campaign has additional conditions, they will be shown in the app together with the campaign.

2. Who can take part

2.1 You must be at least 18 years old and a new rider. A person is not a new rider if they have ever held a Green SM account, even if that account was later deleted or closed. An account previously registered with the same phone number, email address or device will not by itself disqualify you if you can reasonably demonstrate that you are a different individual.

2.2 You may hold only one Green SM account. The referral code must belong to a Green SM driver registered in the United States. You cannot use your own code, or a code from someone whose account shares your device, phone number, email address or payment method unless you can reasonably demonstrate that you are a different individual.

2.3 You must enter the referral code while creating your account and before booking your first trip.

3. Your welcome offer

3.1 When you sign up with a valid referral code, you receive the welcome offers that Green SM makes available to all new riders at that time (the “New Rider Offer”). The New Rider Offer may change over time. Its details, including value, number of eligible trips, validity period and conditions, are shown in the Green SM app.

3.2 Signing up with a referral code does not entitle you to any discount or benefit beyond the New Rider Offer.

3.3 The New Rider Offer is subject to the conditions shown in the app. Where those conditions differ from these terms, the conditions shown in the app apply to the New Rider Offer itself.

3.4 The New Rider Offer has no cash value, cannot be exchanged for money, and cannot be transferred to another account.

4. Fraud and abuse

4.1 Creating multiple accounts, using a code you are not entitled to use, and giving false information are not allowed. Green SM may carry out reasonable checks to confirm that you are eligible.

4.2 If we have reasonable grounds to suspect misuse, or find that you are not a new rider, we may remove, cancel or reverse the New Rider Offer and, in serious cases, suspend or close your account in accordance with the General Terms.

4.3 We will inform you of our decision and the reason for it. If you disagree, you can contact us through the in-app Help Center, give us any information you consider relevant and ask for a review by a member of our staff. We will reply promptly.

5. Personal data

5.1 You provide your own information when you sign up and enter the referral code. Green SM processes personal data in connection with the offer in accordance with the privacy notice that Green SM makes available to you as a rider (the “Privacy Notice”). This includes your referral code, registration data, and identifiers such as phone number, email address, device ID, IP address and payment method, which we use to check eligibility and prevent misuse. The Privacy Notice explains how we use and share personal data, how long data is kept and your privacy rights. Where an automated tool flags your account for possible misuse, Green SM will review the flag before the New Rider Offer is removed or your account is suspended or closed.

5.2 We will only inform the person who referred you that a referral has been completed. We will not share your name or trip details with them.

6. Changes and termination

6.1 The promotion runs from October 27, 2026 until December 31, 2026, unless Green SM announces an extension through its official communication channels. Green SM will give at least 14 days’ notice in the Green SM app before ending the promotion early or reducing the New Rider Offer for new sign-ups, except where immediate action is legally required.

6.2 We may change, suspend or end the offer for valid reasons, for example changes in law, misuse or changes in market conditions. Any change will be announced in the Green SM app. Offers already added to your account remain valid until their expiry date.

7. Governing law and consumer rights

7.1 These terms are governed by the laws of the State of California and applicable U.S. federal law. If you are a consumer, you keep any consumer rights that cannot be waived under the law that applies to you.

8. Limitation of liability

8.1 Green SM shall not be liable for delays or failures in providing promotional offers caused by circumstances beyond its reasonable control, provided that Green SM has taken reasonable measures to prevent or mitigate such circumstances. This limitation shall not affect offers already validly granted, the Referee’s statutory consumer rights or any liability that cannot lawfully be excluded or limited under applicable law.