Green Express Goods Insurance - Secure and Reliable Deliveries
Green Express Goods Insurance - Secure Your Delivery
Goods Insurance Exclusively for Customers
From April 4, 2024, Green SM has officially launched the Goods Insurance program for customers using the Green Express delivery service.
Enjoy peace of mind when sending and receiving goods with Green Express with insurance coverage up to 100% of the order value:
Enjoy peace of mind when sending and receiving goods with Green Express with insurance coverage up to 100% of the order value:
Protection against loss or damage to goods during delivery, such as fire or explosion of the transport vehicle, theft or robbery, or damage resulting from the driver's error or negligence, subject to the terms and conditions in the Insurance Rules.
Compensation up to 100% of the documented value of the goods, not exceeding the Sum Insured specified in the Insurance Certificate.
Repair cost compensation for damaged goods based on repair invoices/documents.
Flexible protection that can be registered or unregistered at any time through the Green SM app.
Insurance Plans and Coverage
| Coverage / Feature | Basic | Silver | Gold |
|---|---|---|---|
| Insurance Fee per Order / Delivery Point | 1,000 VND | 2,000 VND | 5,000 VND |
| Maximum Insured Amount per Order/Point (Documents) | 500,000 VND | 1,000,000 VND | 1,000,000 VND |
| Maximum Insured Amount per Order/Point (Other Goods) | 3,000,000 VND | 10,000,000 VND | 30,000,000 VND |
(*) Notes:After subscribing to Green Express Goods Insurance, the insurance fee based on the selected plan will be added to the fare of each eligible Green Express delivery trip until you cancel the subscription. When placing each Green Express delivery order, customers can choose the insurance plan that best fits the value of the shipment to ensure maximum coverage. By selecting Green Express Goods Insurance, you agree to the Terms and Conditions of the program.
FAQ
Cargo Insurance Services
- The insured subject matter includes goods or property in physical form such as items, belongings, materials, documents, etc., that are placed by customers with GSM for delivery from one location to another in accordance with the regulations and service terms of Green Express. Insured goods do not include goods or property belonging to the driver.
- In which documents are considered a type of insured goods, meaning information-bearing items including texts, certificates, deeds, minutes, agreements, diagrams, records, plans, account books, correspondence, certificates, and similar items, excluding bearer bonds, vouchers, coupons, gift cards, checks, cash, or other negotiable instruments.
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